Privacy Notice

This privacy notice explains how Open Barbers C.I.C looks after personal information you give us as part of your booking process and if you opt into our mailing list. This notice explains how we do this and tells you about your privacy rights and how the law protects you.

Topics

  • What information we collect about you
  • How information about you will be used
  • Marketing
  • Employment
  • How long your information will be kept for
  • Where your information is kept
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy notice
  • How to contact us

What Information We Collect About You

We hold information about you when you book an appointment in the salon, book a home visit, make an online enquiry, send an invoice or a CV, whether contact is online, on paper, by email or over the phone.

The information you give us may include your name, email address, phone number, pronoun, address, relevant health and medical history.

For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.

How Information About You Will Be Used

In law, we are allowed to use personal information, including sharing it outside the salon, only if we have a proper reason to do so, for example:

  • To provide the service you have requested and to communicate with you about your appointments
  • When there is a legitimate business or commercial reason to do so, unless this is outweighed by your rights or interests
  • When you consent to it: we will always ask for your consent to hold and use health and medical information.

We will therefore share your information with:

  • Providers of our salon booking system: 10to8
  • Providers of our server: previously Footprint, currently Codev Ltd.
  • Providers of our salon payment system: Izettle
  • Suppliers of our mailing list: Mailchimp

All our suppliers have rigorous data protection and security policies in place.

All of the people working in our salon are self-employed and when at work, our self-employed colleagues will have access to your booking information.

We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

Working At Open Barbers

The information we collect about staff and freelancers working at Open Barbers, the purposes it is used for and who it will be shared with is set out in our contracts and handbook.

How Long Your Information Will Be Kept For

Unless you request otherwise, we will keep your information for a maximum of 2 years from your last visit to the salon.

After 2 years we will delete your personal information except for details of any financial transactions which we are obliged to keep for 6 years.

Any CV’s sent to us will be kept on file for 3-6 months.

Where Your Information Is Kept

Your information is stored within the European Economic Area on secure servers provided by 10to8, Footprint, Codev Ltd., Izettle and Mailchimp. Any payment transactions are encrypted. Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.

Access To Your Information And Correction

You have the right to request a copy of the personal information that we hold about you. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.

If you would like a copy of some or all of your personal information, please contact Greygory Vass, the Data Protection Officer, by emailing openbarbers@gmail.com

We want to make sure that your personal information is accurate and up-to-date. You may ask us to edit or remove information you think is inaccurate.

You have the right to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.

Mailing List

On the rare occasion that we send a mailout, we would do so to keep you informed of our news, updates to services and special events which may be of interest to you. We will ask for your consent to receive promotional information.

You have the opportunity to unsubscribe from our mailing list at any time.

E-newsletters may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity. We use this information to refine future email campaigns and provide you with more relevant content based around your activity.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website and social media site features may not function as a result.

Other Websites

Our website and social media sites includes links to other websites. This privacy notice only applies to this website so when you link to other websites you should read their own privacy notices.

Changes To Our Privacy Notice

We keep our privacy notice under regular review and we will place any updates on this webpage. This privacy notice was last updated on 24th May 2018.

How To Contact Us

Please contact us if you have any questions about our privacy notice or information we hold about you:

By email openbarbers@gmail.com

Or write to us at Open Barbers C.I.C, 4 Clunbury Street, London, N1 6TT

You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern:

www.ico.org.uk/concerns/handling